Shipping & Delivery

Shipping & Delivery

Free shipping, right across the EU

On every order, with tracking all the way to your door.

How it works

  1. Dispatch. Orders are processed and dispatched within 1–2 business days.
  2. Delivery. Most orders arrive in 3–7 business days depending on your country.
  3. Tracking. As soon as your parcel ships, we email you a tracking link.

Estimated delivery

Item type Typical delivery
Standard items 3–7 business days
Large items (cat trees, strollers) May take a little longer

The estimated delivery time is always shown on the product page before you order.

Where we ship

We deliver to homes across the European Union with trusted carriers. If your address is within the EU, we've got you covered.

Already ordered?

Follow your parcel every step of the way.

Track your order